Healthcare
Clinic Intake Assistant
A privacy-first assistant that handles appointment requests, symptom pre-screening, and FAQs for a multi-site clinic group.
- Calls deflected
- 62%
- Avg. booking time
- 3 min
- Stack
- ClaudeFHIRNext.jsAWS
The challenge
Front-desk teams were overwhelmed by phone volume, and patients waited on hold for routine requests.
Our approach
- 01Mapped the 40 most common request types from call transcripts
- 02Built a grounded assistant with strict escalation rules to staff
- 03Deployed with PHI redaction and full conversation audit logs
More work
Finance
<80ms
p99 latency
31%
Fewer false positives
Real-Time Fraud Scoring
Streaming transaction scoring with reason codes that analysts can read, for a digital lender.
Read the case studyEnterprise
11k
Tasks / month
4.2x
Throughput
Back-Office Agent Suite
Supervised agents that process invoices, onboarding packets and access requests with a reviewable trail for every step.
Read the case studyRetail
+18%
Average order value
+9%
Conversion
Shopper Recommendations
Session-aware product recommendations for a fashion marketplace with a fast-changing catalogue.
Read the case studyStart here
Tell us what you want to change.
Bring the problem, the number it should move and your deadline. We will come back with a plan within a week.